Hangzhou Gang Yu Health Products CO., LTD.

FAQ

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Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. 1. How long can i get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.

  • Q. 2. Are you a direct manufacturer or trading company?

    We are manufacture factory, we also have our own international sales department.

  • Q. 3. What products can you offer?

    Spunlace nonwoven fabric, wood pulp nonwoven, duster wipes, masks, wet wipes.

  • Q. 4. What applications do your products relate to?

    Our products cover a wide range of nonwoven, house care and health care.

  • Q. 5. Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ LOGO or type.

  • Q. 6. How about the capacity of your company?

    We introduced three continuous spunlace lines with an annual output of 8000 tons of spun lace nonwoven fabric. We own a processing workshop, more than 20 folding machines, ten perforated roll machines, one wet wipes machine, and six mask machines.

  • Q. 7. How many employees of your company? What about the technicists?

    We have more than 150 employees, the technicists about 20.

  • Q. 9. How to guarantee the quality of your goods?

    We are in strict accordance with the Nonwoven Fabric Industry Standards and the customers requirements and equipped with special inspection equipment, each production line is equipped with a special inspector.

  • Q. 10. What's the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc. For mass production goods, you need to pay a 30% deposit before producing and a 70% balance against a copy of B/L. The most common way is by T/T, L/C.

  • Q. 11. How to deliver the goods to us?

    Usually, we will ship the goods to you by sea from Shanghai port or Ningbo port. Of course, if your goods are very urgent, the Hangzhou airport is very nearby.

  • Q. 12. Where are your products mainly exported to?

    All of our products are exported to the USA, Japan, Australia, Germany, Russia, and other countries.

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